January-February 2003

Integrating management systems? No problem for pioneering Poles!
by Jozef Dubinski, General Director, and Elzbieta Gruszka, Director of Management Systems of the Central Mining Institute of Poland and Elzbieta Krodkiewska-Skoczylas, President, Club of the ISO 9000 Forum Poland

January-February 2003

ISO 9000 helps transform public sector in Mexico
by José de la Cerda Gastélum, Consultant, Universidad del Valle de Atemajac (Mexico)

November-December 2002

Spain's Santander Central Hispano bank achieves global quality with ISO 9001:2000
by Jesus Enriquez, Corporate Quality Manager, Santander Central Hispano Group

November-December 2002

ISO 9000 scores in professional soccer - but who is the customer?
by Barry Meesters, Consultant, Solvision and Henk J. de Vries, Professor, Erasmus University Rotterdam School of Management

September-October 2002

Can ISO 9001:2000 aid the humanitarian aid sector?
by David Verboom, Operations and Quality Director, Medair

September-October 2002

Medair believed to be first humanitarian aid organization worldwide to achieve ISO 9001:2000
by David Verboom, Operations and Quality Director, Medair

September-October 2002

Indian Petrochemcals saves costs, gains competitiveness and employee commitment with ISO 14001-based EMS
by S. Ravikumar, A.H. Selukar and Rajive Bansal, Indian Petrochemicals Corporation Limited

July-August 2002

How ExxonMobil ensures systematic improvement and harmonious performance
by John D. Symonds, SHE Advisor, ExxonMobil Corporatation

May-June 2002

Syrian ISO 14001 pioneers anticipate growing pressure for environmental legislation in developing nations
by Mohamad K. Kayyal, Associate Professor, Damascus University

May-June 2002

Bangalore World Bank health project benefits from ISO 9000
by D.V. Ramachandran, QMS Lead Auditor and Consultant, Indigan Quality Service Pvt. Ltd.

May-June 2002

New York State forest ecosystem benefits from ISO 14000-based fire management
by Mindy Block, President, Quality Parks, Inc.

March-April 2002

Spanish fashion house Roberto Verino tailors success around ISO 9001
by José Carlos Prado Prado and Arturo José Fernandez Gonzalez, Univer 8 sity of d0c Vigo

January-February 2002

From waste collectors to entrepreneurs with ISO 9000
by Armando Montoya, General Manager, Recuperar and Fabio Tobon, Executive Director, ICONTEC

January-February 2002

ISO 9001 seen as framework for accountability in North American non-profit sector
by Murry Moffatt, Senior Consultant, OEB International

December 2001

Dole reports motivation, health and safety, and productivity benefits from ISO 14001

October 2001

ISO 9001 proves to be AIAG's motor for improving services to automotive industry
by Darlene M. Miller, Managing Director, Automotive Industry Action Group (AIAG)

October 2001

Greener skies: KLM's ISO 14001-certified environmental programme takes off
by Udeke Huiskamp, Corporate Environmental Manager, KLM