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ANNUAL REPORT 2003

Click on chapter's title to download PDF file

	From the big picture to the devil in the detail
	The voice of the stakeholder
	Facilitating international exchange of goods, services and know-how
	Sustainable development
	Communicating, informing, educating
	Standards for business, government and society
	From the 'nuts and bolts' focus to the grand vision
	ISO's structure
	Principal officers
	Membership
	Financial statement